Bruce W Conley - The Computer Coach

Your Virtual I.T. Department

Providing Technology Solutions for Residential, Micro/Small Sized Companies Since 1990 

email: Bruce.Conley@TheComputerCoach.US   phone: 724-316-9737

The Computer Coach

blue up & down arrow Hardware: Repair, Installations/Replacements, Purchasing
  • Laptop Screen and Keyboard Repair
  • Desktop/Laptop RAM (memory) Installations
  • Internal/External Storage Devices: CD/DVD/BD Drives, SATA & SSD Hard Drives, NAS Drives, Floppy Drive
  • Printing & Scanning Devices: Printers, Scanners, MultiFunction Printers/Scanner
  • Input Devices: Wired/Wireless Mouse & Keyboard, Video Camera
  • Networking Devices: Modem, Routers, Bluetooth, Mesh; Switches
  • Audio & Video Devices: Speakers, Video Capture Cards, Sound Cards, Video Cards
  • Hardware Driver Updates & Installations
  • Network Appliances: SonicWall
  • Buying: Assist or Purchase ⇒ PCs, Modems, Routers, Mesh Systems, Printers, Scanners, Video Cameras, etc.
blue up & down arrow Software: Installation, Setup
  • Office Suites: Microsoft Office 365, WordPerfect Office, LibreOffice, OpenOffice
    • Installation & License Configuration
    • Template (Installations or Design/Creation) & Training
  • Quicken or QuickBooks Installations
  • Security Software: Windows Defender, Malwarebytes, Others
  • Software Utilities:
    • Remote Access - DW Agent, Logmein, TeamViewer, AeroAdmin
    • FastStone: Capture, PhotoResize, Image Viewer, MaxView
    • Sysinternals: Autoruns, TCPView, Whois, Process Explorer
    • Browsers: Edge, Chrome, Firefox, Nightly, Opera, Safari
    • Backup or Sync: SyncBack, SyncToy, Carbonite
    • Image & Video; gimp, paint.net, inkscape, picasa, VLC, artweaver
    • Password Managers: RoboForm, LastPass, Keepass
    • Misc: TreeSize, Belarc Advisor, eToolz, & others
  • Operating Systems: Microsoft Windows, Apple MacOS & OS X, Google ChromeOS
blue up & down arrow Networking: Installations, Setup
  • Wired, Wireless & Mesh Network Setup
  • Replace Monthly Fee Based Internet Service Provider (ISP) Devices
    • Replace ISP Combo Modem/Router with Seperate Modem & Router
    • Modem Setup/Install
    • Wired/Wireless Router Setup/Install
      • Wired, Wireless or Mesh Setup
      • Physical Location Analysis for Signal Strength Optimization
      • Setup Port Forwarding for Remote Access
  • Determine Best Fit Devices for Optimal Signal Strength
    • Wireless Extenders
    • Powerline Adapters for 'Dead Zones'
    • Mesh Network Replacing Wireless Router for WiFi Signal Distribution
  • Network Appliances for Internet Security
  • Network Switch Setup/Install for Extending Router Capabilties
  • Remote Access Setup
blue up & down arrow Web Presence: Domain Name Registration, Hosting & Web Design Solutions
  • Provide Assistance with Domain Name Creation, Registration & Purchase
    • Determine and Lookup Domain Availability
    • Help Decide a Domain Name for Usability
    • Find Alternative Domain Names
    • Original Top Level Domains (TLD), .e.g. .com, .org, .edu, .gov, etc.
    • Country Code TLD, .eg. .us, .uk, .ca,.ie, etc.
    • ICANN-ers generic TLD, .e.g. .academy, .accountant, .biz, .cafe, etc.
  • Provide Assistance with Hosting Services & Purchase
  • Web Site Design and Coding Fully Customized
  • Assist with Creating Personalized Email for the Domain Chosen
blue up & down arrow Internet Security: Virus/Malware Protection, Infection Irradication & Data Backup
  • Install/Setup Virus & Malware Protection Programs against
    • Viruses
    • Malware
    • Adware
    • Spyware
    • Ransomware
  • Removal & Irradication of Malicious Entities
  • Educate & Provide Data Backup Solutions
    • Cloud Based
      • Carbonite & Others
      • Install/Setup Free Backup Software to Backup to Cloud Storage
        • OneDrive
        • ICloud
        • DropBox
        • IDrive
        • Etc.
    • Local Hardware Based Using Free Backup Software
      • USB External Hard Drive
      • NAS/RAID Storage, i.e. WD MyCloud for a Personal Cloud
blue up & down arrow Cut-The-Cord: Alternative Choices for Cable, Landline Phone & Smart Home Services
  • Setup/Install Video Streaming Devices & Services
    • FREE In Home/Business Demonstration
    • Review Various Live & On Demand Streaming Services
    • Cost Savings Varies Based on Current Internet Service Provider (ISP)
      • 1000s of Dollars per Year
    • Replacement of Leased Equipment
      • Modem
      • Wireless Router
      • DVR & Set Top Boxes
      • Cost Savings Based on Current ISP
        • 100s of Dollars per Year
    • Stop Watching Weekly Serial Progams on THEIR Time
      • Start Watching on Your Time (Video on Demand [VOD])
      • No Need to DVR Series Most Shows Have the Last Three (3) to Five (5) Episodes
  • Setup/Install Voice over Internet Protocol (VoIP) Device(s) & Service
    • Keep Your Current Landline Phone Number(s)
    • Device & Service Depends on Number of Phones Used
      • MagicJack (Least Expensive Single Phone Service)
      • Vonage
      • Etc.
    • Many VoIP Service Providers Offer Desktop & Mobile App Services
      • Desktop & Mobile Apps Using Internet so You Can Answer your Phone Anywhere
  • Setup/Install Smart Home Technologies
    • Video Door Bells and IP Cams
    • Other Smart Devices
      • Thermostats
      • Home Intrusion Detection Devices
      • Door Locks
      • Etc.
blue up & down arrow Clientele
  • Accountants (CPAs)
  • Architects
  • Auctioneers
  • Chiropractors
  • Closing Companies
  • Heating & Cooling Contractors
  • Home Owners
  • Home Remodelers
  • Insurance Agents
  • Interior Decorators
  • Landscape Design
  • Lawyers
  • Magazine Publishers
  • Medical Practioners
  • Printers
  • Psychotherapists
  • Real Estate Agents
  • Restruants
  • Retail Merchants
  • Social Workers
  • Window Replacement Specialists
  • Yoga Instructors
Pittsburgh North Regional Chamber
Microsoft Partner Network